Amazon Installing AI Cameras in Delivery Vans Sparks Surveillance Concerns

Amazon.com Inc’s announcement this week that it might be rolling out AI-powered cameras in its branded supply vans for security has drawn criticism from privateness advocates and employees involved with being subjected to surveillance on the job.

The world’s largest e-commerce agency mentioned the cameras, that are developed by transportation know-how firm Netradyne, would enhance security of each drivers and the communities through which they ship.

However workers like Henry Search, a 22-year-old supply driver in Washington state, mentioned they noticed cameras capturing their work day as an “invasion of privateness”.

“We’re out right here working all day, making an attempt our greatest already,” Search advised the Thomson Reuters Basis in a telephone interview. “The cameras are simply one other strategy to management us.”

Privateness advocates warned that equipping Amazon’s fleet of about 30,000 supply automobiles with AI cameras might set a harmful precedent for privateness.

“This seems to be the biggest growth of company surveillance in human historical past,” mentioned Evan Greer, deputy director of tech nonprofit Struggle for the Future. “If this turns into the norm, we’re speaking in regards to the extinction of human privateness.”

Amazon has come beneath scrutiny prior to now for accidents involving supply drivers.

An organization spokeswoman mentioned in emailed feedback that “this know-how will present drivers real-time alerts to assist them keep protected when they’re on the street.”

In an educational video in regards to the cameras, Amazon’s senior supervisor for last-mile security Karolina Haraldsdottir mentioned cameras will report 100% of the time, however usually are not set as much as livestream from within vans.

They’ll detect unsafe driving, together with when drivers seem distracted or drowsy, she defined, including that the footage could possibly be utilized by the corporate’s security crew, or in investigations of theft or accidents.

However Greer mentioned that questions of safety could possibly be addressed by slowing the tempo of labor. “The very first thing they (Amazon) ought to do to enhance security can be not have such outrageous supply quotas that drive folks into unsafe circumstances,” she mentioned.

One other driver in Massachusetts, who requested to not use his title to guard his id, mentioned he would welcome a digital camera displayed outdoors his van to report proof for any accident.

“However a digital camera on my face on a regular basis, I do not see how that retains me protected – it is an excessive amount of,” he mentioned in a telephone interview, noting that drivers already use an app known as Mentor that tracks the situation and actions of the automobile.

Information use
Haraldsdottir mentioned that “solely a restricted set of approved folks” would have entry to driver footage from the cameras.

However some drivers anxious Amazon may promote or share the footage with third events, or use the cameras to watch their efficiency on the job.

“The footage recorded could possibly be shared with a future doable employer who can then resolve to reject you earlier than even figuring out you,” mentioned one driver from Michigan who requested to not give his full title.

Though he enjoys doing deliveries for Amazon, he mentioned he’s presently searching for different work as a result of he doesn’t need to be subjected to surveillance.

Rights activists say Amazon already has an intensive surveillance system in its warehouses to trace employees’ actions and enhance productiveness, together with navigation software program, merchandise scanners, wristbands, thermal cameras and recorded footage.

“There aren’t any legal guidelines in place to meaningfully restrict what Amazon can do with the footage they acquire,” mentioned Greer, noting that different surveillance merchandise, such because the Ring doorbell digital camera system, can share footage with police departments.

‘Dystopia Prime’
Surveillance specialists say that the privateness implications of Amazon’s digital camera community for supply vans prolong far past drivers.

Andrew Ferguson, a professor of legislation at D.C.’s American College, mentioned Amazon’s personal surveillance networks would additional entrench the snooping powers of presidency.

“Whereas the inclination to make use of AI know-how to reinforce driver security is commendable, the failure to consider the privateness and surveillance points and equities is troubling,” he mentioned.

Whereas police might not have direct entry to the footage, authorities will be capable to entry it in the midst of an investigation, increasing the attain of police surveillance, Ferguson defined.

Final June, Amazon introduced a one-year moratorium on police use of its facial recognition software program, following criticism that the know-how bolstered racial bias.

“Amazon is sort of actually constructing cellular surveillance vans to movie our neighborhoods, one thing that we’d be rightly horrified about if our authorities did it,” Ferguson mentioned. “I do not suppose we need to be part of dystopia prime.”

 

© Thomson Reuters 2021